Below you’ll find answers to frequently asked questions about ordering wedding dresses, fittings, delivery, and the design process.
Yes. We send a detailed measurement form to our customers outside the city and abroad and provide step-by-step guidance. We produce custom-made items based on your measurements.
Yes, we offer free worldwide delivery. The average delivery time is 5–7 working days. (Excluding production time.)
We have ready-made designs available in our shop. We also offer made-to-measure and customised production upon request.
We use high-quality imported lace, special satin, chiffon and tulle fabrics in our wedding dresses. Both an elegant look and comfort are our top priorities.
Yes. The collar, sleeves, back detail, train length and lacework can all be customised to your specifications.
We offer one-to-one fittings at our workshop in Istanbul. For orders from outside the city and abroad, we provide online support.
We accept payment by bank transfer/EFT. International transfers are available for payments from abroad. Payment details will be provided at the time of ordering.
Returns are not accepted for bespoke items. For ready-made products, each case will be assessed individually. Should there be a manufacturing defect, the necessary support will be provided.
We offer both appointment-based and walk-in services. However, due to high demand, we recommend booking an appointment in advance. When you visit by appointment, we offer you a more relaxed and comfortable experience during the time set aside specifically for you.